1 Year Replacement Warranty
What does Chromaluxe Mean?
We only use ChromaLuxe brand aluminum sheets for the highest quality possible. Chromaluxe aluminum has been revolutionary for the healthcare industry due to the surface of the material being so easy to clean & maintain, as well as it's inherent resistance to bacteria and other pathogens. Additional benefits include lightweight, water resistant, flame resistant and fade resistant for 65+ years!
Shipping Process
We ask to allow 5-7 business days for us to process, prepare, and package your print. For orders that purchased one of our framing options, please allow an additional 3-4 business days, since we handmake each frame. Once your order is shipped, it can take anywhere from 1-5 business days to arrive depending on where you are located.
For custom orders, please allow 1-2 weeks for us to design, make, process, prepare, and package your custom print.
30 Day Money Back Guarantee
We are so confident you will love your print that we offer a 30 day money back guarantee. If you don't love your print, simply return the print for a full refund. For more details: Return/Refund Policy
FAQ
What is the difference between Gloss and Matte? Which should I choose?
Gloss is our most popular finish because the shiny surface enhances the print, making it look more sharp and vivid with color, but if you will be displaying your image in direct light where the glare of the gloss is not preferred then we recommend you go with the matte finish.
What does "Float" mean for some of your mount and frame options?
Our Float Mount will give your print a floating appearance from your wall. Our Float Frame options displays the print with ¼” space between the frame and the print edge for a gorgeous floating effect.
Will my print fade in the light?
We heat infuse the print directly into the aluminum metal causing the inks to bond with the metal creating a very long lasting print. Our prints last 2-4 times longer than traditional photo based silver papers.
What does "Flush" mean for some of your mount options?
Our Flush Mount options gives your metal print an added body. It does not float off the wall, but fits snug onto the wall.
How should I clean my print?
We recommend using a clean lint free cloth to wipe off the print. You can use water or non-ammonia glass cleaner. Do NOT use rubbing alcohol to clean your print.
Is my print playable?
Unfortunately, our prints are not playable. Designed for decor use only, but it is a nice feature for us to consider adding.
